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TMD: Holiday Gratitude – Celebrating Family and Friends

Two Minute Drill: Holiday Gratitude –
Celebrating Family and Friends

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is gratitude. I’m here in South Florida. I can’t see the ocean, but maybe you can see the reflection in the window. I came down here because it’s my dad’s 92nd birthday. 

 

 

A Season of Thanks…

 

One thing that I’m extremely grateful for is having both my parents alive and being able to spend time with them and celebrate a birthday, which is awesome. 

But I also just wanted to remind us during this holiday season how important it is to be grateful. No matter how tough things can get in life, there’s always something that we can find to be grateful for. 

Another thing that I’m grateful for is all of you for watching these videos, for commenting, for texting, for emailing me, and for poking fun at me when I deserve to be made fun of, which is often. 

I appreciate you just kind of sticking with me on this journey, just celebrating life. 

So, guys, have a great, healthy, happy holiday season. Love you all and have a great holiday. 

I will talk to y’all next week. 

Your questions and feedback are always welcome and appreciated!
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TMD: Turning Setbacks into Comebacks

Two Minute Drill: Turning Setbacks into Comebacks

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is, “How do I approach setbacks with comebacks?” This was a question that came to me during one of my presentations recently. We always survey at the end of my presentations to find out where I can improve and how I can deliver more value.

 

 

A Five-Step Process

 

One of the questions we always ask is, “What one question do you have for Dr. Jay?” and one question that came to me was, “How do I approach setbacks with comebacks? 

It was a five-step process for me when I sat down and thought about it. 

One, I try to get my mind right because many times when we’re dealing with setbacks, it can be frustrating and can even create depression or anxiety. These are the emotions that, at least I’ve had, when dealing with setbacks. 

I try to get my mind right, whether that’s reading a blog post, or watching a video. I’m trying to find inspirational content that will get me out of any funk that I might be in, to get my brain working in the right direction. 

Number two, I try and ideate some solutions. I’m always really focused on how we’re going to solve this problem or how I’m going to solve this problem. 

Many times, specifically in business, if you’ve got an issue, it’s either a people problem, a process problem, or a knowledge problem. 

I’m always trying to seek out which one of those, if not all of them, the category it falls under. Then, if it’s a knowledge problem, certainly I do more research to find out what I don’t know that I need to know to solve those setbacks and come back with a comeback. 

Then third, I engage my team. I talk to my team about the setback; I try to get as many ideas as possible from them and get their feedback. They’re on the front line, so many times, they are the ones that have the solutions. 

I always engage my team with the challenge, the setback, as well as the solutions. 

Fourth, testing some of those solutions. You can take little bets along the way and see if some of those little bets move you in the right direction. 

Then lastly, self-reflection: what can I be doing better to not have these setbacks to begin with? I know setbacks are a normal part of life and they are a normal part of running a business, but there’s always got to be, for me at least, some self-reflection as well. 

So that’s how I approach setbacks with comebacks. I hope that was helpful for you guys today. I’m in Lake Las Vegas, and this is my last stop on a four-city, eight-day tour. This is my last speaking event of the year. 

It’s been an amazing year, thanks so much for coming along with me on all my little travel adventures.

You guys have a great week, and I’ll talk to you next week. 

 

  

Your questions and feedback are always welcome and appreciated!
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TMD:  Key AI and Tech Trends Chiropractors Must Adopt for a Thriving 2024

TMD: Key AI and Tech Trends Chiropractors Must Adopt for a Thriving 2024

Key AI and Tech Trends Chiropractors Must Adopt
for a Thriving 2024

As the year draws to a close and we approach the threshold of 2024, it’s time for reflection and forward-thinking—especially in the realm of healthcare delivery.  

In an era where healthcare delivery is more scrutinized than ever, patient experience has emerged as a key differentiator for successful practices. 

As healthcare providers, we share a collective dedication to patient satisfaction, understanding its critical role in cultivating excellent care, glowing reviews, and valuable referrals. 

Now, December is not just a season of festivities but a period of strategic planning.  

At the top of that priority list? The integration of technology and Artificial Intelligence (AI) into our practices. 

In chiropractic care, where the personal touch and holistic approach are essential, the seamless incorporation of tech becomes even more crucial.  

As we set our sights on 2024, let this be the December when we commit to that transformation. 

2024, is our time to embrace the tools and technologies that will not only enhance patient care but will also streamline our operations and set the stage for a thriving, future-focused practice. 

Implementing advanced technologies now is the key to unlocking a year of unparalleled patient satisfaction and practice growth.  

The countdown has begun.  

Let’s invest in technology and AI—the defining factors that will shape an exceptional patient experience and a remarkable 2024. 

 

Telehealth – Bridging the Distance with AI 

The evolution of Telehealth has been accelerated, transforming from a convenience to a necessity. 

AI takes this a step further, with intelligent systems enhancing telehealth services by optimizing appointment scheduling, personalizing treatment plans, and even predicting patient outcomes to fine-tune care. 

These advancements ensure continuous, high-quality care, bridging the gap between in-person visits and maintaining patient engagement. 

Implementation:

Set up a user-friendly telehealth platform that allows for virtual consultations.

This could include a secure video conferencing tool specifically designed for healthcare providers, enabling you to conduct remote assessments, offer advice, and guide patients through exercises or self-care routines.

A perfect example of such a platform is doxy.me. This telehealth solution offers a secure, easy-to-use interface for both providers and patients.

Home Exercise Programs (HEP) – A New Era with AI Integration 

As we move into 2024, the introduction of AI-powered Home Exercise Programs (HEP) is set to transform chiropractic care.  

This innovative approach personalizes exercises for each patient, moving beyond the conventional one-size-fits-all model.  

By utilizing AI, chiropractors will be able to quickly and efficiently design exercise programs that adapt to the unique needs and progress of each patient.  

Implementation Teaser: 

In the realm of AI-powered Home Exercise Programs (HEP), we’re brewing something truly special – and it’s not just about revolutionizing HEP.  

We’re keeping the lid on this secret a little longer, but rest assured, it’s something that will spark a wave of excitement and innovation in chiropractic care. 

Digital Practice Management – Streamlining Operations 

The efficiency and experience within a chiropractic clinic can be significantly enhanced through advanced technology. Utilizing digital tools for clinic operations not only elevates the quality of patient care but also streamlines the entire practice management process. 

By incorporating digital check-ins and automated reminders, clinics can create a more modern, patient-centered environment. This approach is instrumental in reducing wait times, minimizing no-shows, and ultimately, boosting patient satisfaction. A tech-friendly clinic not only appeals to the contemporary patient but also represents a forward-thinking practice. 

Implementation: To bring this digital transformation to life, adopting an Electronic Health Record (EHR) system is key.  

Genesis Chiropractic Software as an example goes beyond traditional record-keeping; it automates crucial aspects of clinic operations, from appointment scheduling to sending out patient reminders.  

This not only improves the efficiency of administrative tasks but also enhances the overall patient experience. 

The integration of an EHR like Genesis into your practice is not just about keeping up with the times; it’s about setting your practice apart as a leader in patient care and operational excellence. 

Data-Driven Patient Care – Leveraging Big Data for Better Outcomes 

In 2024, data is king! Big data is revolutionizing personalized patient care.  

By aggregating and analyzing vast amounts of patient data, chiropractors can gain deep insights into patient preferences and behaviors.  

Predictive analytics can then tailor treatment plans to the unique needs of each patient, enhancing the efficacy of care provided. 

Implementation:  

Use a platform that aggregates and analyzes patient data to identify trends and improve treatment approaches.  

This could involve a tool that tracks patient progress over time, offering insights into the effectiveness of different treatment modalities. 

A prime example of such a platform is BlueIQ.  

With its robust data analysis capabilities, BlueIQ helps identify effective treatment approaches, ensuring that each patient receives care that is not just based on general practices but is customized to their specific health needs and progress. 

The Future of Patient Education and Engagement 

Patient education and engagement are critical to successful treatment.  

AI and technology offer dynamic tools for education, from interactive apps that provide personalized resources to Virtual Reality platforms that offer immersive explanations of chiropractic care.  

The engagement continues beyond the office, with apps that track progress and offer educational content that empowers patients in their OWN health journey. 

Implementation:  

A key approach to elevating patient education is employing VR and Augmented Reality (AR) tools.  

These technologies can be used to create vivid, interactive experiences that help patients grasp complex concepts related to their treatment. 

As an example, you can use Kinetisense. They offer an excellent illustration of how VR/AR can be used in chiropractic education and rehabilitation.  

Their technology provides an innovative way to assess and educate patients. 

Preparing for the Future – Continuous Learning and Adaptation 

As chiropractic practices look to the future, integrating these technological advances becomes imperative.  

Chiropractors must begin by assessing their current technology infrastructure, training staff, and engaging with tech trends.  

Continuous learning and adaptability are the keys to successfully implementing these technologies and staying ahead in the field. 

Implementation: 

Foster a culture of ongoing learning in your practice to stay ahead in AI and technology.  

You can begin with our free Tech and AI guides for essential insights.  

Or you can consider our advanced AI course, tailored for chiropractic professionals, priced at $199. This course offers deeper knowledge and practical applications in AI for chiropractic care. 

Keep your practice at the cutting edge by engaging in these continuous learning opportunities. 

[Download Free Tech Guide]

[Enroll in Advanced AI Course – $199] 

AI and technology are not just enhancing the patient’s experience; they are setting a new standard for chiropractic care.  

By adopting these innovations, chiropractors can provide care that is more accurate, personalized, and engaging.  

The practices that embrace these trends will stand out, offering exceptional care and setting themselves up for success in a competitive healthcare landscape. 

Are you harnessing the power of technology in your chiropractic practice?  

We invite you to share your experiences or pose questions about integrating these advancements into your care delivery.  

Join the conversation and help shape the future of chiropractic excellence.  

Your questions and feedback are always welcome and appreciated!
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TMD: Looking Back to Leap Forward

Two Minute Drill: Looking Back to Leap Forward

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is reflection. This is the time of year, it’s already December, believe it or not.  This is the time of the year when we need to start thinking about what’s going to happen in 2024 to make it even better. 

 

 

Revisiting 2023

 

The thing that I want you to do right now is to pull out a sheet of paper or pull out your computer and ask yourself a couple of questions. 

The key is to be honest in your answers. 

  • Question number one: What went great in 2023? 
  • Question number two: What didn’t go as well as you would have liked? 
  • Question number three: What did you learn from things not going as well as you would have liked? 
  • Question number four: What specifically will you do differently to get a better result in 2024? 

Now, this is not about setting SMART goals or the five HOWs, the five times that you ask the question “How” when you’re setting up a goal. We’ll talk about that in a future TMD. 

This is really about mindset and behavior. How will you act differently? How will you think differently in order to achieve a better result in 2024? 

I did this for one of our companies, and my grades were some good, and some not so good, but going through this exercise, I was able to learn and identify where I could do better. 

So guys, ask the questions: What went great? What didn’t go as expected? What did you learn and what will you do differently moving forward to achieve an even better result in 2024? 

Let’s make that happen this week, you guys! 

Have a great week, and I’ll talk to you all next week. 

 

  

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: The 4 Q&A’s Approach: Transforming Challenges into Opportunities

Two Minute Drill: The 4 Q&A’s Approach: Transforming Challenges into Opportunities

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is solving big problems. I was just on a Zoom call with my Director of Operations, Cat, as well as the Chief Operating Officer for Genesis Chiropractic Software, Mr. Jason Barnes. Jason is a wise man, and he came up with some great strategies for us as it relates to solving big problems. 

 

 

The 4 Q&A’s

 

In their company, one of the strategies they use is called the 4 Q&A’s. 

Here are the four questions that you need to ask and answer when it comes to solving big problems in your business: 

1- What is the problem? Not just the symptoms of the problem, but what’s the actual problem?

2- Why is the problem difficult to solve?

3- Why is this problem important to us as a business or to specific individuals?

4- What is our current approach to solving the problem, and how can we improve or iterate that approach in order to solve the problem for good? 

I’ve never asked these questions specifically in that order when it comes to solving big problems in our businesses. 

Now, I’m going to ask these questions, I’m going to try it and see what happens, and I have a feeling it’s going to be very productive and very helpful. 

Now, maybe this even applies to our personal lives. I’m not really sure because I just learned about this, but it might be something that you want to try, certainly in your business, maybe even in your personal life. 

That’s this week’s Two Minute Drill, you guys. 

I hope you guys have a great week, and I will talk to y’all next week. 

 

  

Your questions and feedback are always welcome and appreciated!
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TMD: The Importance of Gratitude in Professional Relationship

Two Minute Drill:The Importance of Gratitude in Professional Relationship

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today, I’m coming to you from Waikiki Beach in Honolulu. It’s my last day here, and I’m getting ready to head to Florida for the Florida Chiropractic Association meeting in Naples. I’ll be leaving in just a couple of hours, and it’s been a wonderful experience. This place is amazing, and being that it’s the Tuesday before Thanksgiving, I thought gratitude would be a fitting theme for today. 

 

 

A Thanksgiving Message

 

We often express gratitude for our family, friends, and colleagues, which is incredibly important. However, sometimes, at least for me, I forget to extend that gratitude to our vendors. 

These are the people who help us run our businesses, the ones who send us bills and invoices at the end of the month or project. We sometimes overlook these individuals because we’re their customers, and we might forget to thank them. 

I had a great meeting with NickelBronx, a company that is assisting us with our branding for 2.0, our next product. They did a fantastic job, and I sent them a quick email to express my appreciation for their efforts on this crucial project for us. This made me think about other people I need to thank. 

If you are one of our vendors and are watching this, know that I love and appreciate you so much. 

I am thankful to have you as part of this journey in my business and professional life. 

So, this week, before Thanksgiving, if you have a special vendor or a great vendor relationship, make sure to reach out and thank them. They help us run our lives and our businesses, and they play a significant role in helping us achieve our goals. 

Thank you all so much. Have a great, healthy, happy Thanksgiving. 

Enjoy your holiday, and I’ll talk to you all next week. 

 

 

  

Your questions and feedback are always welcome and appreciated!
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TMD: Lesson Learned on the Big Island

TMD: Lesson Learned on the Big Island

Two Minute Drill: Lesson Learned on the Big Island

Today, I’m coming to you from the Big Island in Hawaii. It’s truly fantastic and so beautiful here. I am fortunate and grateful to be here for all our chiropractic events this week. I arrived on Wednesday, and I hadn’t showered for a couple of days because I went to the ocean and was hanging out with friends, thinking, “Whatever.”

 

 

The Power of Patience

I was staying at a hotel where the ChiroCongress, Clinical Compass, summit meetings, and the Future of Chiropractic Strategic Planning Meeting were held. I was excited to take a nice hot shower. 

So, I get into the shower, turn the knob, but there’s no hot water. I wait and wait, still no hot water. I even tried turning it the other way, just in case, but it only got colder, so I quickly turned it back and ended up taking a cold shower. 

I went down to the front desk and asked for someone to come and fix the shower so I could enjoy a hot one. 

They sent someone to my room, and I received a text from the hotel stating it was fixed.

Eager for a hot shower before my night out with friends, I went into the bathroom. And this is what they did to fix the show

So, what happened? 

Well, I was very impatient… 

Feeling the immediate cold water, I thought it must be wrong and turned it back, not knowing which way was hot or cold on the shower knob. 

All this made me realize the lesson here is about patience. 

I’ll never forget, in chiropractic school, the dean of students telling me, “Listen, I know you’re struggling, but you have to be patient. Not everything will happen when and how you want it. Just stay focused on the process and the inputs, and ultimately you will achieve your goal.” 

Achieving the goal of taking a hot shower wasn’t in the cards for me those couple of times because I wasn’t patient enough to turn the knob the other way and wait to see what would happen. 

The lesson for me, and perhaps for some of you, is when trying things, exercise a bit of patience. Sometimes, wait a little longer to see if the decision you’re making is the right one. 

That’s this week’s Two Minute Drill. 

I’ll talk to you all soon. 

Have a great week. 

  

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: A Modern Take on Ancient Hawaiian Leadership

Two Minute Drill: A Modern Take on Ancient Hawaiian Leadership

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today I’m coming to you from Kailua-Kona, Hawaii, with some historical sites right behind me, including King Kamehameha’s residence. He ruled the Hawaiian Islands from 1792 through 1819 and was recognized as a great leader. A key aspect of his leadership was his tremendous vision. 

 

 

Leadership Lessons in Kailua-Kona

 

King Kamehameha understood that unifying the Hawaiian Islands would present a smaller threat from external forces, thus ensuring that the Hawaiian people were safer and less prone to conquest by others. 

Kamehameha was also known for embracing innovation and technology. A skilled military tactician, he successfully united the Hawaiian Islands and defended against threats using the conventional military tools of his era.

Also, as new technologies such as firearms emerged, he incorporated them to maintain the safety of his people. 

His capabilities extended beyond warfare to diplomacy. Kamehameha brought former enemies into his political circle, giving them positions of power, which helped create political stability. 

These elements of his rule make me reflect on how we handle competition in our own businesses. Perhaps we can all find ways to collaborate more effectively. ‘Co-opetition’—combining competition with cooperation—might be beneficial in many contexts. 

I am coming to you from Kailua-Kona and hope you guys enjoyed this Two Minute Drill.

I’m here attending the ChiroCongress Chiropractic Summit and the Chiropractic Futures meetings. 

Have a great week. I’ll talk to you all soon. 

 

That is this week’s Two Minute Drill and I will talk to y’all next week. 

  

Your questions and feedback are always welcome and appreciated!
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TMD: Finding My Personal Balance in Middleburg

Two Minute Drill: Finding My Personal Balance in Middleburg

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is work-life balance. Today I’m coming to you from beautiful Middleburg, Virginia, at the Salamander Resort. I decided that I was just going to drive here, get some work done, and take my TMD. 

 

 

From Desk to Countryside…

 

I was asked on a survey, how do I manage work-life balance?

I think the answer is not very well…

I don’t know if I’ve mastered this concept of work-life balance. I don’t even know if I completely understand it either, but I will say this, I love what I do and I want to create a great impact on the world.  

At the same time, I also know there are probably some other deeper-seated psychological reasons why I do the things that I do, that go beyond just my love for chiropractic and my love for healthcare technology, that I’m still working on trying to figure out. 

If I were to answer that question about work-life balance, I would say that I do try and take some time for myself. Like, today, part of me was saying, don’t take an hour to drive out to Middleburg, Virginia, because that’s an hour of time and then it’s an hour back and you’re going to lose two hours. 

Well, what I did is I listened to a podcast on the way out here and I’ll listen to a different one on the way back, and that way I’m maximizing my time.  

I’m trying to learn, but I’m also trying to experience just driving through Virginia, to the countryside, and seeing all this beautiful land that we have out here.  

That’s just one example; another example is yesterday, I shut my computer down after about five hours of work and I just watched football because I love college football.

I think each of us has to find our own way to create a work-life balance. I will say that probably the best way to do that is to think about carving out a specific time for people and the things that you love. 

If you love working, great but also make sure you take a break because science is pretty clear – If we’re working all the time, we’re not nearly as effective as if we take some breaks. 

Take some time and just let your minds unwind. 

So, work-life balance from Middleburg, Virginia.  

That is this week’s Two Minute Drill and I will talk to y’all next week. 

  

Your questions and feedback are always welcome and appreciated!
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