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TMD: Turning Feedback into Fuel for Improvement

by | May 16, 2023 | Blog

Two Minute Drill: Turning Feedback into Fuel for Improvement

What’s up Kaizenovators, happy Tuesday Two Minute Drill. Today’s topic of conversation is feedback. Yesterday, I was in my accountability group call. Great friends, great people, and smart minds, and I received some feedback about some of the content that I’ve been creating online recently. My buddy was like, “Basically, what the fuck are you doing?”

The Power of Feedback

It didn’t make any sense to him. He was confused by the content that I was creating. Quite honestly, I agreed with him, and it’s an area that I know that I’m just not strong in. Some of this new content that I’ve been creating over the last several months was a little bit painful for me to hear.

Of course, I understood where it was coming from. It was coming from a great place, from a great heart, from a great soul, but it was still hard to hear nonetheless. I had to remind myself that the feedback that we get is constructive, sometimes even painful to hear, does not define us, and it doesn’t tell us who we are. It gives us feedback, it gives us information, and it gives us data so that we can make improvements.

As I create more of this content online, not the TMDs, but this other content that I’m creating through these other videos, I have to get beyond the feelings that I have about inadequacy and not feeling good about myself and how I’m creating these videos. I need to use this feedback in a way that actually inspires me to do even better. To think really hard about what I am trying to accomplish. What value am I really trying to create so that I can deliver a better product?

So, when we get feedback that is sometimes difficult to hear or hurts our soul, um, it’s okay.

Just remember, it doesn’t define us, and we can use it to fuel us, and inspire us to be even better as we move forward. That’s this week’s Two Minute Drill. Talk to you guys next week.

Your questions and feedback are always welcome and appreciated!
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TMD: The Three Pillars of A Successful Event

by | May 9, 2023 | Blog

 

Two Minute Drill: The Three Pillars of a Successful Event

What’s up Kaizenovators, happy Tuesday Two Minute Drill. Today’s topic of conversation is “success”. This past weekend we had our live event and it was in one word “Awesome”, surprisingly, because success doesn’t come easy for me but it was just an incredible event.

 

The Power of Planning, Tenacity, and Creativity

We got amazing feedback from the very beginning about the event, the content that we had created, the experience that we had created, and ultimately how we were changing lives through this event. It was just amazing. I started to think about what were the factors that drove this result and there are three critical elements.

The first is planning. We did such a good job planning, in fact, one thing that we’re going to do next year is plan for every contingency that we can think of. We didn’t do that this year, but we’ll do it next year. My team did a great job in planning the event and we had lots of outside help, David Muntner, Joey Coleman, the other success partners, and speakers, we all worked together to plan.

The second thing that allowed this event to be successful was that we were incredibly tenacious. We had very low attendance until just a few weeks before the event. However, just continuing to work on the process and just not giving up, we ended up having a really great room of people.

The last piece is creativity. You know, when the success partners and the speakers and my team were on these meetings getting ready, there were some incredibly creative ideas that came out of those meetings, and that’s what drove greater attendance and we had a full room.

I’m very blessed, and very grateful for the speakers, the success partners, and the attendees, they were amazing and engaged. We all had fun, we learned a lot, and we had lots of laughs and love along the way.

So, plan, be tenacious, be creative, and good things will happen.

That’s this week’s Two Minute Drill. I’ll see you guys all next week.

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: Taking the First Step

by | May 2, 2023 | Blog

 

Two Minute Drill: Taking the First Step

What’s up Kaizenovators, happy Tuesday Two Minute Drill. Today’s topic of conversation is taking the first step. You’ve probably seen a lot of content coming from us recently around our first live event coming up in Washington, DC. May the fifth and sixth this weekend, and it’s really exciting!

 

There is Never A Good Time 

 

We have amazing speakers, an awesome attendee list, lots of friends, and lots of app customers. We’re just going to have a blast, learn a lot, share, and grow together. However, that’s not really the purpose of this TMD. This week’s TMD is really about taking the first step.

There’s never a good time to do something for the first time. There are always competing priorities. There’s always something else to do in the things that we’re currently doing. There’s always something to do in the clinics, right? There are always ways to make improvements in the practices for me, there are always ways to improve the technology that we build, and in fact, launching our second product in beta in our clinics right now, there’s a lot to do.

So yes, this live event can be a bit distracting. Doing something new for the first time can be a bit distracting. But the question that I asked myself, that I asked our team, and that I would want you to ask yourself when trying something new is, does it fit your mission, does it align with your values, and does it fit your long-term strategy? If it does, while there’s never a good time to start something new, there’s always a need to do it for the first time.

I want to encourage each of you to think about what is something that you really wanted to do and you haven’t done it yet because you’ve got competing priorities. If it fits in with your strategy, if it fits in with your core values, and if it fits in with your mission find ways to get it done because you’re going to learn a lot. Once you learn that first time, every subsequent time is going to be easier.

So, take that first step!

That’s this week’s Two Minute Drill. Some of you I’m going to see this weekend, can’t wait!!

I’ll talk to y’all next week.

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: AI & Healthcare: A Conversation with Mark Abla

by | Apr 21, 2023 | Blog

Two Minute Drill: AI & Healthcare: A Conversation with Mark Abla

What’s up Kaizenovators, happy Tuesday Two Minute Drill. Today I’m with my very good friend, the CEO of the Illinois Chiropractic Society, and on the leadership team for the Chiropractic Future Strategic Plan. This week’s TMD is all about AI and emerging technologies in health care.

A Conversation with Mark Abla

Dr. Jay: In today’s Two Minute Drill, I have the pleasure of speaking with my good friend, Mr. Mark Abla. How has your week been, Mark?

Mr. Mark Abla: Hey, it’s great to be here. It’s been a fantastic week.

Dr. Jay: We’re currently at the HIMSS Conference, which has attracted about 20,000 people. Mark, what has been the most impactful aspect of the conference for you?

Mr. Mark Abla: It’s been amazing to see some of the connectivity for generative AI and what it’s going to do for healthcare, what it is doing for healthcare, as well as interoperability, the keys to coordinated care.

Dr. Jay: What’s amazing is that this whole AI thing is literally just getting started. Our moderator who was fantastic, for this session this morning, was talking about the fact that things that are happening today weren’t even possible, two, or three years ago. I think what’s going to happen is we’re going to see even more massive change. How do you think that affects patients, Mark? How, how is this going to play a role in improving care?

Mr. Mark Abla: As long as we continue to keep patients at the center and focus on outcomes, it’s going to create some economies of scale, some true things that can help us inside the practice, improve outcomes, and just do better.

Dr. Jay: And the advice that I give to healthcare providers out there, really anybody who’s interested in technology is to Learn about it and just go and play with this stuff and just see what happens. You know, use your creativity, then apply, and the things that really create impact for you when you apply them, ultimately have a great impact on your business, your customers, and your patients. Any final words from you, Mr. Abla?

Mr. Mark Abla: I completely agree with Jay – just jump into technology. It is critical for your practice, efficiencies, and future profitability.

Dr. Jay: Thank you, Mark, for sharing your insights. That’s all for today’s Two Minute Drill, and we’ll talk to you all next week!

Your questions and feedback are always welcome and appreciated!
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Five Key Steps to Drive Patient Retention – The Ultimate Guide for Chiropractic Success in 2023

by | Apr 20, 2023 | Blog

Five Key Steps to Drive Patient Retention – The Ultimate Guide for Chiropractic Success in 2023

In today’s rapidly evolving healthcare landscape, chiropractic practices must prioritize patient retention to thrive. High retention rates lead to better health outcomes for patients and greater financial success for your practice.

Here are the FIVE KEY STEPS to unlock unparalleled patient retention success:

🎯 KNOW YOUR DATA 🎯 HAVE MEANINGFUL CONVERSATIONS WITH YOUR PATIENTS REGARDING THEIR CARE GOALS 🎯 PROVIDE AN EVIDENCE-BASED REPORT OF FINDINGS 🎯 CREATE REMARKABLE PATIENT EXPERIENCES 🎯 LEVERAGE TECHNOLOGY TO GAMIFY RETENTION

  1. KNOW YOUR DATA

Patient retention – your ability to complete your care plan with your patients – means better outcomes for patients and more (and deserved) income for your practice.

  1. HAVE MEANINGFUL CONVERSATIONS WITH YOUR PATIENTS REGARDING THEIR GOALS OF CARE

Forge strong connections with your patients by engaging them in thoughtful conversations about their care goals. Understanding their unique needs and expectations will allow you to tailor treatments and deliver personalized care, fostering trust and loyalty.

  1. PROVIDE AN EVIDENCE-BASED REPORT OF FINDINGS

Once you’ve got clarity on the patient’s “why” then you can tailor your care plan to their needs, also tying in the evidence (clinical practice guidelines and dosing studies on outcomes) back to the outcome you and the patient want. This empowers patients to make informed decisions about their care and demonstrates your commitment to their well-being.

  1. CREATE REMARKABLE PATIENT EXPERIENCES

Transform your practice into a patient-centered haven where everyone feels welcome, supported, and valued. From the moment patients walk in the door to their follow-up care, deliver exceptional service and go the extra mile to make their experience unforgettable.

  1. LEVERAGE TECHNOLOGY TO GAMIFY RETENTION

Incorporate innovative technology to make patient retention fun and engaging! Gamify the process through rewards, milestones, and progress tracking to motivate patients and celebrate their achievements.

🔥 Are you ready to dive deeper into patient retention strategies? Don’t miss Your Business Adjustment Summit, the ultimate one-day event to catapult your chiropractic practice to new heights of success! Join thought leaders, including Wall Street Journal bestselling author Joey Coleman, who will share his insights on how to “Never Lose a Customer Again” and drive patient retention during his session.

Don’t get left behind – Sign up now for Your Business Adjustment Summit and step into the future of chiropractic care! 🚀

Together, let’s make patient retention the cornerstone of your thriving chiropractic practice!

Click here to download your FREE retention revolution guide.

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: Death Vs Life

by | Apr 18, 2023 | Blog

Two Minute Drill: Death Vs Life

What’s up Kaizenovators, happy Tuesday Two Minute Drill. Today I’m coming to you from San Antonio, Texas. I was here this weekend for a conference. This week’s TMD topic of conversation is “death”.

Appreciate What You Have

Two experiences this weekend, the first one is a good friend of mine lost his nephew, a 25-year-old kid who died in his sleep. Not had some health issues, but 25-year-old boy, gone forever from the planet.

Then, I was scrolling through my social media feed and I saw a gentleman hugging his elderly mom and what looked to be a hospital bed. It was probably her final moments. Those things hit me hard and got me thinking about how fast life is going and how precious life is.

I know we hear it all the time, and we say it all the time, but are we really paying attention? Are we really internalizing the fact that our time is so limited and our time is so precious here that we’re actually making the most of the time that we have on Earth?

First, I’m going to ask everyone who’s reading this to really appreciate the things that they have in life. The second thing I’m going to ask you to do is to think about what’s really important to you and what matters in your life. The third thing I’m going to ask you to do is to go after it and go after it hard. If it’s really important, it’s worth it. Go through the trials and tribulations, go through the challenge, and go hard. Ultimately at the end of the day, you can at least say that you went for it.

So, death and life. That’s this week’s Two Minute Drill. You guys have a great week.

Be safe and appreciate what you have. Talk to you all soon.

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]